I forgot my password


Fix a problem

Find Solutions to the Most Common Problems

Sometimes, things do not work as they should. If that happens to you, we assure you that we are available to help you fix the problem

To fix a problem like

• Trouble gaining access to your Account?

• Troubleshooting

Quick Answers to

Common Question

I find it difficult to log in because:

1. I cannot remember the password I used

Click here for steps to help you recover your password:

2. Why is my account suspended?

We have a responsibility to ensure that myjoye.com, or the global events center remains safe place for everyone. We may suspend accounts that violate rules of myjoy.com. Read more…

Was this useful?